- We collect what you put into Pro Coach — your account, workouts, body measurements, progress photos, meal photos and chat messages — so the app can work.
- Your coach or athlete sees the data you share with them. Nobody else does.
- We don't sell your data, show ads, or track you across other apps.
- You can delete your account and data at any time.
1. Who we are
Pro Coach is a fitness coaching app that connects athletes with coaches for workout programs, progress tracking and messaging. It is developed and operated by Hedi Chakchouk, an independent developer based in Tunisia ("we", "us"). We are responsible for the personal data processed through the app.
2. Data we collect
We only collect data you give us or that the app needs to deliver its features.
| Category | What | Why |
|---|---|---|
| Account | Name, username, email address, password (stored hashed), phone number, gender, role (athlete or coach), profile picture | Create and secure your account, show your profile to your coach or athletes |
| Coach profile | Specialties, experience, bio, reviews | Let athletes find and choose a coach |
| Fitness activity | Workout programs, scheduled sessions, exercises, sets, reps, duration | Plan and track training |
| Health and body metrics | Weight, body fat percentage and other measurements you enter | Show your progress over time |
| Photos and videos | Progress photos, meal photos, exercise videos and images you upload | Progress gallery, NutriScan meal analysis, exercise library |
| Messages | Chat messages and files exchanged between you and your coach or athlete | In-app messaging |
| Device data | Push notification token | Send notifications about messages, subscriptions and workouts |
The app accesses your camera or photo library only when you choose to take or pick a photo or file. We do not collect your location, contacts or advertising ID.
3. How we use it
- To provide the app: accounts, coach–athlete subscriptions, workout calendars, progress tracking and chat.
- To estimate the calories of a meal when you use NutriScan.
- To send you notifications you can turn off in your device settings.
- To keep the service secure and fix problems.
We do not use your data for advertising, and we do not sell it.
5. How long we keep it
We keep your data while your account is active. When you delete your account, we delete your personal data within 30 days, except where we must keep it longer to meet a legal obligation.
6. Deleting your account
You can delete your account and all associated data in either of these ways:
- In the app: Settings → Delete Account.
- By email: send a request from the address linked to your account to the contact address below, with the subject "Delete my Pro Coach account". We will confirm within 7 days.
Deletion removes your profile, workouts, measurements, photos and messages. Messages you sent to another user may remain visible in their conversation history until they delete their account.
7. Security
All traffic between the app and our servers is encrypted with HTTPS. Passwords are stored hashed. No system is perfectly secure, but we take reasonable measures to protect your data.
8. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict its processing. You can edit most data directly in the app. For anything else, contact us and we will respond within 30 days.
9. Children
Pro Coach is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has created an account, contact us and we will delete it.
10. Changes to this policy
We may update this policy. We will change the effective date above and, for significant changes, notify you in the app.